January 16, 2013: Bugaboo Strollers Recall

by BabyZone Editors
Bugaboo Donkey Stroller see larger photo
Bugaboo Donkey Stroller

The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with Bugaboo, today announced a voluntary recall of Bugaboo Cameleon and Bugaboo Donkey model strollers . Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

What's the Deal?

This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. A button on the stroller's carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children.

The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat:

Bugaboo Cameleon

  • Serial Number 04011090900001 to 04031101009999
  • Serial Number 08011090900001 to 08021100800386
  • Serial Number 140100093600531 to 140103123350418

Bugaboo Donkey

  • Serial Number 170101105300001 to 170104130900500

Do You Own It?

The strollers were sold at Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold from January 2011 through December 2012 for between $1,200 and $1,600.

What Should You Do?

Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.

Contact Bugaboo International at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com

Click here to see the official recall.

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