September 8, 2011: Dolls Recalled by Pottery Barn Kids

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About 82,300 soft dolls have been recalled due to strangulation hazards.

Recall Reason

Many styles of the soft dolls are included in this recall. Image here represents just one.

The US Consumer Product Safety Commission and Health Canada, in cooperation with Pottery Barn Kids, a division of Williams-Sonoma Inc., of San Francisco, California, have recalled 82,300 (about 81,000 in the United States and 1,300 in Canada) Chloe, Sophie, and Audrey soft dolls. The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.

The firm has received five reports of dolls with looped hair, including one report in which a loop of the Chloe doll's hair was found around the neck of a 21-month-old child. The child was not injured.

Do You Own This Product?

Click here to see the official recall.

This recall involves soft dolls sold under the names Audrey, Chloe, and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey's hair is black, Chloe's hair is dark brown, and Sophie's hair is blonde. The dolls are part of Pottery Barn Kids' Girl Doll Collection. The doll's name can be found on a tag sewn onto her bottom. The dolls sold at Pottery Barn Kids stores nationwide, online at www.potterybarnkids.com, and through Pottery Barn Kids catalogs from July 2006 to April 2011 for about $40.

Whom to Contact

Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit. For additional information, contact Pottery Barn Kids toll-free at (855) 880-4504 between 4 AM and 9 PM PST, seven days a week, or visit the firm's website at www.potterybarnkids.com.