February 1, 2012: Britax Child Safety Inc. Recalls Chaperone Infant Car Seats
Britax® CHAPERONE Infant Car Seats have been recalled due to possibility of harness adjuster rivet being improperly installed.
Britax Child Safety, Inc. has announced it is conducting a safety recall on its CHAPERONE™ Infant Car Seat. On the BRITAX CHAPERONE Infant Car Seat, the harness adjuster ensures that the harness straps can be properly tightened and secured over the infant’s shoulders and is attached to the infant car seat shell. The rivet used to attach the harness adjuster to the shell may have been improperly installed. As a result, the harness adjuster may detach from the shell. Should the harness adjuster detach from the infant car seat shell, the harness straps will not properly secure the child, resulting in increased risk of injury in a vehicle crash.
To address this issue, BRITAX is providing a remedy kit including a harness adjuster clip and instructions for properly installing it. All CHAPERONE Infant Car Seat owners should confirm whether their child restraint is affected by verifying the date of manufacture and model number. No later than February 6, 2012, remedy kits and instructions for using them will begin shipping to all registered CHAPERONE Infant Car Seat owners with affected seats.
Do You Own This Product?
The recall includes CHAPERONE Infant Car Seats manufactured between September 1, 2010 and April 30, 2011 with model numbers:
Canada: E9L952J, E9L952K, E9L952L
USA: E9L692J, E9L692K, E9L692L, and E9L692M
Whom to Contact
Consumers who have not registered their product or need to verify existing registration should contact the BRITAX information line, toll free at (888) 427-4829 between 8:30 AM and 4:45 PM EST, Monday through Thursday, between 8:30 AM and 3:45 PM EST on Friday, or visit www.britaxusa.com/registration (USA) or www.britax.ca/registration (Canada). For more information, contact the BRITAX information line, toll free at 1-888-427-4829.
If the harness adjuster on your CHAPERONE Infant Car Seat detaches, you should immediately discontinue use of the product and contact our Customer Service department at 888-427-4829. If the harness adjuster on your seat is attached to the seat shell, it is safe to continue using the seat. As a precaution, please follow the instructions in your remedy kit when it arrives.
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